3 Replies Latest reply on Sep 25, 2016 5:27 PM by flaming1

    Mac OS X 10.12 Sierra and InDesign CS6 - Panel Problems?

    DcnGraham Level 1

      Has anyone else experienced difficulties with the panels in InDesign CS6 not opening and changing when required? The only thing I haven't tried yet is full deletion and re-installation. I'd rather not go through that process. It is slowing my work down. No such problem with Photoshop CS6 or Illustrator CS6.

        • 1. Re: Mac OS X 10.12 Sierra and InDesign CS6 - Panel Problems?
          Willi Adelberger Most Valuable Participant

          CS6 is not even supported with El Capitan. Don't expect that it will work with Sierra.

          Downgrade your computer to 10.10 or upgrade to a CC subscription. CS6 and Sierra is unsupported. It might work, but if not, you are alone.

          • 2. Re: Mac OS X 10.12 Sierra and InDesign CS6 - Panel Problems?
            DcnGraham Level 1

            Thanks, Willi. I have got InDesign CS6 to work with macOS Sierra but have to allow time for the panels to work. You are correct about it not being supported from El Capitan onwards. However, I noted this info on Apple Community support by JimmyCMPIT's Profile    |                Communities :

             

            CS6 and 10.11 have not been claimed by Adobe to be compatible at this time.

            Some here have claimed to be able to use CS6 in 10.11 without incident, others haven't.

            What you can try is

             

            a) launch the InDesign application from the applications folder (this will not work on a shortcut or the dock icon)while holding down SHIFT+CTRL+OPT+CMD

            this will reset the preferences

             

            b) try using the application from a newly created account that has administrative rights

             

            c) reinstall the CS6 package and if the application asks for JAVA use this version:

            Java for OS X 2015-001

             

            d) roll back to an instance of your computer where the OS and the Application were stable if you have a time machine backup of that point in time.

             

            I have completed a, b and c and removed a few suggested apps that eat memory and cpu time. It has improved but not totally fixed the problem. I can now work with it with a modicum of patience.

             

            Sun 25 Sep 2016

             

            Having done some more research this afternoon on memory management and Sierra I have discovered that erinsampson15 had given me a great lead. I opened Activity Monitor and TinkerToolSystem 5 and ran a few tests looking at memory usage. TTS5 revealed the following:

            tts5.jpg

            So I removed any low priority and overly greedy login items from my system and a few hardly-used 3rd party System Preference Panes. The result still registered as FAIR but now IDCS6 works as it did before with no noticeable delays. I guess I have come up with an answer for my problem.

            • 3. Re: Mac OS X 10.12 Sierra and InDesign CS6 - Panel Problems?
              flaming1 Level 1

              If I'm interpreting your issue correctly and it is the panels that are slow to open (they open eventually but take quite a while) then there is something else that you may like to try.

               

              Open Activity Monitor and quite the 'fontd' process. This is something that has been causing problems for Indesign CS6 for some years now.

               

              So quit Indesign, open Activity Monitor and quit 'fontd', then relaunch Indesign. It should be back to full speed.

               

              You could also look at whether you might have duplicate fonts in your system. Since Mavericks this has also been the cause of this sort of behaviour in Indesign.