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Error: This book has been returned. Loan not on record.

New Here ,
Sep 26, 2016 Sep 26, 2016

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I have 3 books that I downloaded from overdrive that I can open in the ADE

borrowed shelf and my Nook shelf. Both my computer and the nook have been

authorized with the same address. I am running Windows 10 and I have

uninstalled and reinstalled ADE ver. 4.5.2, I have ADE ver. 3 on my

computer. I have also cleared the cache for both Microsoft Edge and Chrome

and deleted all the files from my downloads folder and my digital editions

folder including annotation and the cloud sync. I have removed the books

from the Nook and ADE several times, emptied my recycle bin and restarted my

computer to make sure no files were left open. When I next opened ADE the

cover for the 3 books reappeared repeating themselves several times without

my downloading anything. There should not have been anything left on my

computer so I have no idea where they are coming from as the books are

removed from the ADE library and I only have ADE on my laptop. After I

cleared everything again, I re-downloaded the books and I am still getting

the same error. I also have 3 copies of one book, 6 copies of the second

book and 4 copies of the third book. I can read the books in Overdrive.

This is very frustrating.

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