4 Replies Latest reply on Oct 28, 2016 1:04 PM by ulrichf32819305

    Error Downloading Creative Cloud applications - Direct Download of CC 2015 updates

    Jeff A Wright Adobe Employee

      While installing and updating Adobe Creative Cloud applications individuals may encounter errors that prevent a successful download and installation of the software.  If you are facing errors then see Error downloading or updating Creative Cloud apps which discusses how to troubleshoot and resolve the errors preventing the successful download and installation of the software.

       

      If you do continue to face a download error, or wish to have a local copy of the installation files available, you can download the installation files for the recent Creative Cloud 2015 updates at Download Creative Cloud apps .  You will need to be signed in with your Adobe ID/e-mail address to download these installation files.

       

      If you are not receiving download errors then please download and install Creative Cloud updates utilizing the Adobe Creative Cloud desktop application.  Details on how to download and install via Creative Cloud desktop app can be found at Download and install Creative Cloud apps .

       

      Updates and enhancements continue to be implemented to provide a robust download and install environment to obtain the latest version of Adobe Creative Cloud applications.  For details regarding the improvements implemented to the Creative Cloud desktop app see Release notes for the Adobe Creative Cloud desktop app.

       

      If you have Creative Cloud for Teams or a Creative Cloud Enterprise membership this functionality is available within the Creative Cloud Packager.  Details regarding how to utilize the Creative Cloud Packager can be found at Adobe Creative Cloud Packager .  If you have any questions regarding the use of the Creative Cloud Packager then please post to the Deployment for Creative Cloud for Team, Enterprise, & CS forum or open a support ticket through the Dashboard.

       

      If you are facing any download or installation errors then please do not hesitate to post a new discussion to the Creative Cloud Download & Install or contact our support team directly at Contact Customer Care..