Bullets and Dashes - Word Import

[erinmcdermott]

I am using RoboHelp 7.00.145 and I am importing Word Documents which have custom colored bullets and dashes. The bullets have been customized to be red in Word with the text that follows displayed as gray. When I import to RoboHelp, the bullet changes to black, the text does remain gray. My first question is how can I get RoboHelp to import these bullets with the color I set in Word?
Also, I have used dashes (-) throughout the documents. When I upload to RoboHelp they change to display as '&endash;'. I have deselected the option 'Auto-create styles from inline formatting' on the Import Word Doc Wizard: Conversion Options window. When I do this the dashes (-) initially dispaly accuratley, though then it seems as soon as I make any change to the doc in RoboHelp it changes the dashes back to '&endash;'. Any ideas what's going on?

Thank you!
Erin

[Peter Grainge]

Welcome to the forum.

I haven't tried but I somehow doubt you will overcome the bullet problem. I suspect you need to create that style in a CSS and apply that stylesheet after import.

The endash problem is because you did not apply the RH patches before import. It is described in Using RH7 on my site. You will need to apply the two patches and then upgrade from the earlier version again.

[erinmcdermott]

Hi Peter,

Thank you for your help! I am going to install the 7.0.2 patch/upgrade this morning, hopefully that will correct my special character issue.

The custom colored bullets worked for me without issue when importing the same Word docs to RoboHelp v.5, without any special setup or style sheets. I would import the Word doc and the bullets would remain red with gray text following, just as it was designed in the Word doc. Have you heard of this being a bug with v7?

Thank you,
Erin

[Peter Grainge]

In short no but the code in RH7 is very different so it doesn't surprise me.

Enter the problem as a bug.

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