Can't Install The Latest Version of Flash - Please Help

[Guest]

Any page that uses a flash player will create a notification to allow or continue blocking.

1.) Using Firefox  49.0.1

2.) Flash 22.0.0.209 - Why is there 2 listings of flash in my add-ons? I can't remove either of them?

3.) The player element reads: "This plugin is vulnerable and should be updated"

4.) I go to the download page.  Note the version: 23.0.0.162

5.) Download the file

6.) Open the download installation file

7.) Confirm install

8.) Blank window appears with title "Adobe Download Manager" - Nothing happens

9.) close window and blank page opens in Internet Explorer "get.adobe.com/flashplayer"

10.) The .exe install file is now gone - I didn't delete it. It has removed itself

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Q.1) Any idea what's going on here?

Q.2) How can I successfully install the latest version?

Q.3) Why do I have 2 versions in my add-ons and how do I delete the older version?

Update: I ran the flash-uninstaller but version 18 still remains in the add-on list.

I also tried to download and install the latest version again, but the exact same result as listed above happens.

[_maria_ · Accepted solution]

Hi,

It's possible the Flash Player files detected in your second screenshot are at some location that the uninstaller is not aware of to delete. Please do the following:

1. Launch Firefox and navigate to about:plugins
2. Locate the Shockwave Flash entry
3. Make note of the Path Flash Player is loading Flash Player from.  For example:
   
4. Using Windows/File Explorer go to the Path location (from step 3) and delete the file

For the blank installer dialog window, please do the following:

1. Right-click on the installer file and select Properties
2. In the General tab click the Unblock button
   
   
3. Click Apply
4. Click OK to close the window
5. Double-click on the installer file to launch the installer

The online installer deletes itself after it is executed.

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Maria

[Guest]

Awesome, thank you so much!