• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Authorization cleanup

New Here ,
Oct 05, 2016 Oct 05, 2016

Copy link to clipboard

Copied

Hello,

first I have to apologize for my bad english (schooltime is long ago :-().

My problem is:  I`ve got the error message :"Error! check activation" Well I tried to cleanup then my authorization to restart it after that. But I couldn`t cleanup the authorization because I got the message "wrong password". So I changed my password at adobe and adobe confirmed it. But now digital editions still doesn`t accept my new password.

What astonishes me too, is, that I think, that when I signed in to digital editions years ago, I used an email-adress different to the adress that adobe shows me in authorization-cleanup-process (well I´m not sure about that). I tried to change my email-adress at adobe too, but it is not accepted by the system.

So - what can I do? How can I cleanup my authorization? Thanks for your help and patience by reading this terrible-english-text.

Your grateful Uli from germany

Views

105

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation