ADE ok on Windows PC, but not reading ePUB files on Android

[glennm17736044]

Adobe Digital Editions (ADE) is working very well on my Windows 7 PC.

It opens .epub ,  .3.epub and .mobi file all OK.

However, when I install ADE on my Samsung Android Galaxy S5 mobile,#

go to the .epub file and open it, selecting ADE as the app to open,

then ADE opens but the .epub file doesn't . . . .

I have no idea why?

[Nanaky]

Has you authoirze the adroid app with your Adobe ID?

[glennm17736044]

Yes. I have and Adobe ID and Password and it confirms on the Android that the device is 'authorised'

[Nanaky]

Has you try it with diffent ebooks? Get you a error message ?

[glennm17736044]

All other eBooks I have tried have worked in reading this same file on the android device.

[Nanaky]

Then seems a error with the file itself. You can try downlaod again or if not work ask the reseller of the eBook for check the Server.

[glennm17736044]

Its not a problem with the file (it opens with the other eReaders still installed on the device.

The 'seller' of the eBook is will say that it opens in many eReaders, and there is nothing wrong with the file.

. . . so we have got no where with this problem.

Can I not speak to someone at Adobe to look at this . ..  it seems only these Forums are available.

[Nanaky]

Then its strange that all other files works untill this eBook.