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When installing CS6. It perpare to install and gets to 2% then gives the following:
Exit Code: 34 -------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s), 0 warning(s) FATAL: Payload
'{E2286898-049D-43EF-AA30-0A93E3744AC3}
Camera Profiles Installer_7.1_AdobeCameraRawProfile7.0All 6.0.98.0'
information not found in Media_db.
Any ideas?
I have run CS cleaner and rebooted several times.
I was finally able to get them working again.
I ended up uninstalling photoshop cs6, running the cleaner for all cloud apps, reinstalling adobe application manager, then reinstalling both dw and ps cs6. They both seem to be running fine once again. Whew!
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That's as useless as testicles to an Eunuch. You need to provide system info and the full log.
Mylenium
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Mylenium - The second part of your response is all you needed to state. The first part was kind of not keeping in the spirit of being a helpful forum participant. Can you explain how to provide system info and the full log...for those not as savvy at those things? Thanks!
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You can find details on how to review your installation log at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
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Hi Rickrules,
Have you installed some prerelease/beta builds on your machine? If yes do you have CS5 or CS5.5 products installed on your machine ??
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I been getting this same problem tried redownloading a newer intilation but still ran into that same problem
BUT
when I ran the installer i "unchecked" Adobe Illustrator CS6 all the other applcation installed with no propblem
so now i am going to finguer out a way to ger Illustrator installed
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uninstall beta cs6 photoshop
use cleaner tool and manually delete folders related to cs6 photoshop
cleaner tool can be downloaded in here: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
for WINDOWS
create new admin account in CONTROL PANEL
make sure that account created is ADMINISTRATOR
windows logo on keyboard+R ( run tab appear) type MSCONFIG
go to service tab and check the HIDE ALL MICROSOFT SERVICE BOX
then click disable all
restart computer and LOGIN using the NEW ACCOUNT
use your download or disc to install product again
for MAC
go to system preferences
unlock to create new admin account
make sure that account created is ADMINISTRATOR
click apple icon in the top left on the screen to LOGOUT current account
then install photoshop using disc or download
After download and install if w/o error logout on the new account been setup
then login back to the default account
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Had the same error on Mac OS X 10.7 (all adobe products properly uninstalled before).
Fixed it by deleting the "Adobe" folders in both ApplicationSupport locations:
1) "/Library/Application Support"
2) "/~/Library/Application Support"
You should create backups of these folders before, of course.
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Let me tall you the answer: delete all files from \Program Files\Common Files\Adobe
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I deleted the adobe folders. It worked for Photoshop and I have it installed again. However, now my dreamweaver cs6 won't work. When I try to install it, I get "Administrator privileges are required to install."
Really frastrated with the new app manager/cs6 installs.
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right click your setup file and click "run as administrator".
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I was finally able to get them working again.
I ended up uninstalling photoshop cs6, running the cleaner for all cloud apps, reinstalling adobe application manager, then reinstalling both dw and ps cs6. They both seem to be running fine once again. Whew!
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I use about 2hrs to find out this answer yesterday night... But thanks a lot for your help. ^^
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Finally it work! Gret. Many thanks!