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MSI distribution

New Here ,
Oct 17, 2016 Oct 17, 2016

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Hello,

I have an Adobe ID and have tried on numerous occasions to apply for the distribution license for flash player updates and reader updates.

However I am not receiving any confirmation emails or details as to how to download the updates.

How can I obtain the file's so I can update my companies computer's?

Thanks

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Adobe Employee ,
Oct 17, 2016 Oct 17, 2016

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Please private message me the name and email address used to request the license and I'll follow-up with the licensing team.

Thank you.

--

Maria

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New Here ,
Oct 17, 2016 Oct 17, 2016

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Hi Maria,

I have the same issue are you able to follow up for me?

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Guest
Oct 17, 2016 Oct 17, 2016

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me too. [email address deleted by moderator.  Please don't post email addresses, as you may subject yourself to SPAM from spambots]

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Adobe Employee ,
Oct 19, 2016 Oct 19, 2016

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@ronalds50623828

I have replied to your private message.

--

Maria

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Adobe Employee ,
Oct 17, 2016 Oct 17, 2016

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Please private message me the name and email address used to request the license.

To send a private message, mouse-over my user name and click the 'Message' button/link - this has to be done in the forums, not email reply.

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New Here ,
Oct 19, 2016 Oct 19, 2016

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M-Vargas,

I also am having difficulties getting the Distribution e-mail confirmation.  i sent you a private message for assistance.  thanks.

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Adobe Employee ,
Oct 19, 2016 Oct 19, 2016

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H

I received your private message and replied to it about an hour and a half ago.  I have forwarded the information to the licensing team.

--

Maria

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New Here ,
Oct 24, 2016 Oct 24, 2016

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Same here, I asked "Shouldn't I have received an email about the application though?" and got this for an answer "I am sorry but for free version there is only forum support."

I have applied numerous times over the last couple of years with both my company and personal emails and have never received any emails regarding distribution. It was never that big of an issue until the download page was being taken down. I hope this gets resolved soon.

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Adobe Employee ,
Oct 24, 2016 Oct 24, 2016

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@tylerscvcu

I replied to you at Distribution License Please go there for the reply.

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Maria

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