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and no word from Adobe. We need to get the enterprise-friendly installers of Flash, Shockwave, Reader and AIR as soon as possible. I have filled out the application and have not gotten the promised response. Whom can I contact at Adobe to speed this process along and restore access to our downloads?
circling back on this: Customer received email and is now able to access the files.
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Hi,
Please private message me the name and email address used to apply for the license and I'll follow-up with licensing team. In the interim, please check your spam folders for an email from noreply@adobe.com with a PDF attachment, and also ensure that your spam filters will not block this email if it hasn't yet been received.
Thank you.
--
Maria
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circling back on this: Customer received email and is now able to access the files.
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Maria,
I am having the same problem. I have applied for the enterprise adobe flash player distributuon twice in the last 10 days and I did not receive any response back. I sent you a PM.
Thanks.
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I have notified the licensing team. We are currently receiving a very, very high number of licensing requests. The vast majority are processed without issue, however, a small percentage are experiencing issues. The licensing team is processing these as quickly as possible. The email will come from noreply@adobe.com and have a PDF attachment. Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply a second time. Post back here and I'll follow-up with the licensing team. Also post back here if you do receive the email.
--
Maria
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@forcedtojoinF and Cdpayne0277
The email was resent on 21-Oct. Please confirm if you have, or have not, received the email.
Thank you.
--
Maria
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Hi forcedtojoinF​ and Cdpayne0277
The email was resent on 21-Oct. Please confirm if you have, or have not, received the email.
Thank you.
--
Maria
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Thanks for the friendship Starting
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I am also having the same issue. Our email admin has checked the spam filter and did not find any emails. I have sent you the same information that you required from the same person earlier.
Thanks
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My application, a renewal, also has been unanswered for many days.
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I have forwarded your information the licensing team to resend the email. The email will have a PDF attachment. Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply again. Post back here and I'll follow-up with the licensing team. Also post back here if you do receive the email.
--
Maria
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Hi dmchs
The email was resent on 26-Oct. Please confirm if you have, or have not, received the email.
Thank you.
--
Maria
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Yes, I received it this time, 26 Oct 2016.
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I do not know what's wise advice, please.
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