Distribution license and link not received for Adobe Flash Player

[sudarsens83408529]

Hi Team,

I have signed up for Adobe Flash Player download license and not yet received any email response.

Please expedite and send me the download link ASAP.

Thanks,

Sudarsen S

[bretts72005755]

I am having the same issue. I applied for the license 3 business days ago, and I haven't received an e-mail yet, even thought the webpage said it would be within 3 business days. I urgently need the MSI file for my enterprise environment. Please provide a link as soon as possible! Thank you.

[effi2016]

Hi Team, I have the same problem. I've tried it twice. Please solve this problem ASAP - thank you!

[SatinderBains]

The email comes from noreply@adobe.com and has a PDF attachment.  Please check your spam folders for the email.  If it's not there, private message me the name and email address used to request the license and I'll follow-up with the licensing team.

To send a private message, mouse-over my user name and click the 'Message' button/link - this has to be done in the forums.

[sudarsens83408529]

Hi Satinder,

I have sent you my name and email.

Please send the download link immediately.

Thanks.

Sudarsen S

[SatinderBains]

Licensing team is looking into it. Thanks

[SatinderBains]

Hello Sudarsen,

Licensing team has sent the approved request to you. Please verify if you got it. Thanks

[sudarsens83408529]

I have now received the email.

Questions:

1. Can I use the same link for download going forward?

2. Should I apply for license separately for each month security updates?

Thanks,

Sudarsen S

[SatinderBains]

You can use the same link till the time it is valid. After it expires, you have to apply again.

[_maria_]

@sudarsens83408529

"Should I apply for license separately for each month security updates?

The license is valid for one year  You'll have access again until the license term expires at which time you'll need to apply for a license again.

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Maria

[tmiles0011]

I am also having the same problem I have applied for the license on 10/18/16 and no response.

[_maria_]

@tmiles0011

I have forwarded your information to the licensing team.  You should receive an email, with PDF attachment within the next 2 - 3 business days.  Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply again.  Post back here and I'll follow-up with the licensing team.  Also post back here if you do receive the email.

--

Maria

[tmiles0011]

I have received the request. thank you

[_maria_]

@tmiles0011

Thank you for confirming you've received the email with the distribution agreement.

@bretts72005755

I've forwarded your information to the licensing team.  You should receive an email within the next 2-3 business days.  The email will have a PDF attachment.  Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply again.  Post back here and I'll follow-up with the licensing team.  Also post back here if you do receive the email.

--

Maria

[bretts72005755]

I received the e-mail this morning. Thank you for your assistance!

[_maria_]

bretts72005755

Thank you for confirming.

[bretts72005755]

I also still need the license. Please send ASAP, as I've been waiting over a week for it! Thank you.

[brucet60021926]

I am having issues getting my license renewed. I have applied 4 times and got no response. nothing in the spam folder either. could you look into this issue for me.

[_maria_]

@brucet60021926

If you've applied using a public email address (e.g. gmail, yahoo, hotmail, etc), the license was denied as public email addresses are not allowed.  If you've applied using a business/organization/non-public email address, private message me the name and email address used to request the license and I'll follow-up with the licensing team.

--

Maria

[brucet60021926]

OK, I will reapply with my work email.

Thanks,

[terrance667]

I applied for a distribution license last week with no response. I checked my spam and I don't see an email from the Adobe Licensing Team. PLEASE HELP!!!!

[_maria_]

Hi,

I have notified the licensing team to resend the email.  The email will have a PDF attachment.  Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply again.  Post back here and we'll follow-up with the licensing team.  Also post back here if you do receive the email.

--

Maria

[terrance667]

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Maria,

Will this really be 2-3 days to receive something from the licensing team? I applied for this last week and I really need the patch for my environment to keep my machines in compliance with security patches.

Terrance L Motley, Security +

<Moderator: Deleted personal contact information>

Lets us know how we are doing

http://ice.disa.mil/index.cfm?fa=card&service_provider_id=98733&site_id=439&service_category_id=34

[_maria_]

@terrance667

The email was resent earlier this morning.  Please confirm if you have or have not received it.

--

Maria

[terrance667]

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I have not received the email from the Adobe licensing Team this morning. I see the track from the Forum.

Terrance L Motley, Security +

<Moderator: deleted personal information>

Lets us know how we are doing

http://ice.disa.mil/index.cfm?fa=card&service_provider_id=98733&site_id=439&service_category_id=34