didn't get an email yet for Adobe flash msi

[helpd79031967]

Hi I've submitted a request and i've waited the 3 business days but have not received a link to download the msi for the latest adobe flash, i need it for both ie and chrome please.

I've checked spam and junk and still have not received anything.

Please assist or resend the email.

Thank you

[_maria_]

Hi,

I have notified the licensing team to resend the email.  The email will have a PDF attachment.  Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply again.  Post back here and we'll follow-up with the licensing team.  Also post back here if you do receive the email.

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Maria

[helpd79031967]

Thank you, the download has been received and appreciated,

Please note that I got the email without having to check spam filters, firewall rules, anti-virus or anything else.

Not sure how busy your license team is but I see a lot of the same post of people not getting their download emails.

[_maria_ · Accepted solution]

helpd79031967​,

Thank you for confirming.   We are currently receiving a very high number of licensing requests.  The vast majority are processed successfully however, a small percentage are experiencing issues. These are the people that are posting to the forums and the team is processing the inquiries daily.

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Maria