Indesign crashing after installing Sierra

[Alicemia]

Hi,

I'm having trouble with Indesign CC after updating to Sierra -- it crashes any time I choose "change all" (text or grep, doesn't matter).

Anyone else having similar issues? Or any solutions? I've tried different files, and also re-installing, clearing preferences, etc -- nothing like that has made any difference.

Thanks,

Katrina

[Monica_Singh1]

Hi Katrina,

Can you please confirm it is specific to any document or happening generally.

I am trying on my system Seirra with simple document it is not happening.

If it is specific to document, please share your document using dropbox/drive @ monsingh@adobe.com

Thanks,

Monica Singh

InDesign Team

[Alicemia]

Hi, it is happening generally - I've tried on several documents, old and new.

Thanks

Katrina

[Monica_Singh1]

Thanks Katrina for replying.

Can you share the crash report and submit it with your email ID as well. So that it can be further investigated.

To share the crash report, After InDesign crashes, a dialog comes click on report. In the next dialog that immediately pops up click on details--> Copy the entire text and paste in text file and send that file. Also after this dialog, A crash reporter dialog comes up. Please enter your email id and submit

You can mail the report @ monsingh@adobe.com

Any help will be highly appreciated

Thanks,

Monica Singh

[Alicemia]

Hi Monica,

here is the crash report

Process:              Adobe InDesign CC 2015

Path:                  /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015

Identifier:            com.adobe.InDesign

Version:              11.4.1.102 (11410)

Code Type:            X86-64 (Native)

Parent Process:        ???

Responsible:          Adobe InDesign CC 2015

User ID:              501

Date/Time:            2016-11-03 10:14:41.723 +1300

OS Version:            Mac OS X 10.12.1 (16B2657)

Report Version:        12

Anonymous UUID:        F25B7400-2973-CD8D-35AB-212AAF7480DC

Time Awake Since Boot: 3000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:      KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11

[snipped by moderator]

[Alicemia]

And have sent the report, with details.

Just in case helpful, have tried change all only in “story”, as well as in “whole document”, have tried Text & Grep, have tried different changes (eg. change ‘a’ to ‘b’ as well as the actual changes I need to make, which are a little more complex (fullstop space to fullstop non-breaking space for example).

I’ve tried different documents, re-installing indesign, trashing prefs etc etc.

Thanks,

Katrina

[BobLevine]

Please do not post crash reports here. I've snipped most of it.

[Alicemia]

Sorry about that, thought I was replying to Monica's email!

Katrina

[Monica_Singh1]

Hi Katrina,

You can mail me the entire report and also submit the Crash using Crash reporter as mentioned by me previously on this thread

Regards,

Monica.