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Lightroom does not update

Community Beginner ,
Nov 02, 2016 Nov 02, 2016

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I had posted that once a few days ago, but got no helpful answer. So - sorry for the re-post.

My current Lightroom Version 2015.6.1 won't update to 2015.7.

The Creative Cloud application insists that my Lightroom (and Photoshop) versions are up to date when I check for updates.

I have tried the following:

Force quit any Adobe applications and renamed the OOBE folders in these directories:

...\program files(x86)\common files\Adobe\OOBE

and

...\user\app data\local\Adobe

restarted Windows.

After that the Creative Cloud app refused to start.

With the consequence that Photoshop and Lightroom won't start either.

So I made the renaming undo. Fortunately, the programs work again.

But I can't update to the 2015.7 Version...

(I tried these suggestions by JimHess - but with no luck:

Downloaded Lr from the following website:

Keeping Lightroom Up-to-Date​ - which is the incorrect version of Lr

Updated the creative cloud application manager - did not help either)

Funny fact:

I got the Photoshop 2017 update today - but not the one for Lr... weird...

Any ideas?

System: Windows 10 64bit

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correct answers 1 Correct answer

Enthusiast , Nov 02, 2016 Nov 02, 2016

Only the obvious things: remove LR completely, reboot, let CC app reinstall it.  I can't imagine it would reinstall the old version.  Also try signing out of CC app and signing in again.

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Enthusiast ,
Nov 02, 2016 Nov 02, 2016

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Only the obvious things: remove LR completely, reboot, let CC app reinstall it.  I can't imagine it would reinstall the old version.  Also try signing out of CC app and signing in again.

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LEGEND ,
Nov 02, 2016 Nov 02, 2016

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Launch Creative Cloud desktop and click the settings icon (gear symbol – top right) and choose to check for updates. Then wait for the Apps to refresh. Does that make any difference?

CC2017.jpg

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Community Beginner ,
Nov 02, 2016 Nov 02, 2016

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Thank you, Simon.

That did the trick

Regards,

Torsten

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