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Corrupted file

New Here ,
Nov 02, 2016 Nov 02, 2016

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Hi,

I was working on an indesign file and saved it this morning.  I just tried to open it and can't - get corrupted file error.  Tried all the suggestions with deleting preferences, etc.  and nothing works.  Other files open fine??

Help please.

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Community Expert ,
Nov 02, 2016 Nov 02, 2016

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corrinnes42144057 wrote:

Tried all the suggestions with deleting preferences, etc. and nothing works.

Unless you tell us what "etc." consisted of, we can't really offer suggestions in an intelligent way.

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Community Expert ,
Nov 02, 2016 Nov 02, 2016

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And tell us the full version number for ID and your OS.

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New Here ,
Nov 02, 2016 Nov 02, 2016

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https://design.tutsplus.com/tutorials/quick-tip-how-to-open-corrupted-adobe-indesign-files--cms-2455...

This is what I tried except for #4.

Windows 7

Indesign  CC 11.4.1.102

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Community Expert ,
Nov 03, 2016 Nov 03, 2016

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So did you try opening on a different computer?

There is also a free tool for Windows at INDDRecovery — a program for restoring corrupted InDesign documents, and a script to blind-export the file to IDML at  Adobe Community: InDesign 6 is crashing when attempting to open a particular document. All others ar...

Sanyam Talwar has been asking for corrupt files for study, and repairing them when possible. see Adobe Corrupt Docs email

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Adobe Employee ,
Nov 03, 2016 Nov 03, 2016

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Hi,

There are multiple factors both internal and external to InDesign application that can lead to document corruption. However, I can take a look and see if the file can be repaired. Please email your InDesign file to corrupt_indesign_docs@adobe.com and I will take a look at the document.

If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox) and send us the document link.

Regards,

Sanyam Talwar

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