Need flash .MSI, but have not gotten email with link to download

[100rca95364532]

I registered a long while ago, but I have not yet received an email for the .MSI. I need the flash .msi for yet another adobe zero day, but I apparently cannot get it without the link.

I have a colleague who did get the .msi, and I am wondering if I can deploy his instead? Do I have to be concerned about over deployment since he indicated a lesser number when filling out the form, of the amount of people he would be deploying to? And why do we have to go through all of this just to get this .msi??

[_maria_]

Hi,

The license agreement explicitly states that you cannot share the installers outside of your organization.  By doing so, your colleague would be in violation of the agreement.

Flash Player has always required a distribution license for enterprise distribution.  However, since the page was freely available, many, many customers were not obtaining the distribution license.  See comment #4 at What is so hard about providing a direct download link?  for more information.

I’ll notify the licensing team to resend the email.  The email will have a PDF attachment.  Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply again.  Post back here and we'll follow-up with the licensing team.  Also post back here if you do receive the email.

Thank you.

--

Maria

[100rca95364532]

There is a zero day exploit in the wild and we need to get this ASAP. Hopefully soon we will get to a point where we don't need to use Flash, but in the mean time I need this update

[_maria_]

Hi100rca95364532

The email has been resent.  Please let me know if you have, or have not, received it.

--

Maria

[100rca95364532]

No I still have not received this email yet

[_maria_]

I'll inquire again.  I'll reply back, or PM you, shortly.

[_maria_]

I sent you a PM.  Please check my message there.

--

Maria

[100rca95364532]

I got the one time link, thanks. Will I have to go through this each time to get the .msi?

[_maria_]

Thank you for confirming.  The distribution license is valid for 1 year.  After one year, you'll need to re-apply.

--

Maria

[stephanec75094107]

The same thing for me.

I asked for distribution license for enterprise distribution more than 10 days ago and i didn't receive a link for download msi version of flash player...

[_maria_]

@stephanec75094107 ,

I will notify the licensing team to resend the email.

100rca95364532​

For several weeks now we've been getting a much, much higher than normal request for distribution license.  The vast majority of customers receive the email without issue.  However, some customers are not receiving the email.  There are many failure points in email communication and we are investigating why some customers do not receive their email. These are the ones posting on the forums and the email is being resent.

--

Maria

[_maria_]

@stephanec75094107

The licensing team has resent the email.  Please confirm if you have, or have not, received the email.

--

Maria

[stephanec75094107]

All is good for me now/

Thanks

[_maria_]

@stephanec75094107

Thank you for confirming

--

Maria

[Support_Safic]

Hi Maria,

Is it possible to check for me too. Because two weeks later I also did not receive the email...

Thank you.

[_maria_]

@ Support Informatique Safic-Alcan

I'll notify the licensing team to resend the email.

--

Maria

[_maria_]

@ Support Informatique Safic-Alcan​

The licensing team has resent the email.  Please confirm if you have, or have not, received it.

--

Maria

[Support_Safic]

Hello Maria,

Got it. Perfect. Thanks for your support !

[_maria_]

Hi Support Informatique Safic-Alcan​

Thank you for confirming.

--

Maria

[_maria_]

@Support Informatique Safic-Alcan

The licensing team resent the email on 02-Nov.  Please confirm if you did, or did not, receive the email.

--

Maria

[100rca95364532]

Thank you, but I have to say this is seems to be a cumbersome and irresponsible way of distributing a product so widely used, especially when we need an emergency patch for a zero day.

[Floppy_]

Hello Adobe

I also haven't recived the email.

Cheers

[_maria_]

Hi Floppy+

Please private message me the email address used to apply for the distribution license.  If you used a public email address (e.g. hotmail, yahoo, gmail, etc) the request would have been denied as public email addresses are not allowed.

--

Maria

[eduardos69572898]

Hello Maria,

I have the license now and the MSI

Thanks!!

Gracias y buen dia!!

Saludos,

Eduardo Somarriba

[_maria_]

eduardos69572898

Thank you for confirming.

--

Maria