Export PDF to Excel Conversion Failure

[brians54997802]

I'm trying to convert a PDF file to Excel.  The pdf file is 60 MB (under the 100 MB limit), and I get the error message "Conversion Failure".  Would appreciate anyone's assistance?  thx!

[Adorobat]

Hi brians54997802,

Please visit the following links which discusses the issue similar to yours:

why do i always get conversion failure when converting pdf files to xls in exportpdf program?

Could you try exporting pdf using this link: https://cloud.acrobat.com/exportpdf

Let me know the results.

Thank You,

Shivam

[brians54997802]

Shivam,

Thank you for responding to my question!

The two links did not provide an explanation for the conversion failure.

I had a chat session on Friday, and he indicated it may be an internet connection issue.  I was on my work computer on Friday, and tried the conversion again yesterday on my home computer...and got the same conversion failure.

I used the cloud.acrobat.com/exportpdf link you sent, and tried the following:

     Original file 60 MB = Conversion Failure

     Reduced file to 15 MB = Conversion Failure

     Reduced file to 4.5 MB = Conversion Failure

     Reduced file to 2.3 MB = Successful Download

The FAQ indicates the file limitation is 100 MB.  I don't want to split up the file into 2 MB segments.  Can you please help?!

Thank you!

Brian

[Adorobat]

Hi brians54997802​,

Have you tried converting other pdf files  to Excel?

Try to convert other pdf file with file size near to 60-50 MB, and see if the conversion works.

Would it be possible for you to upload the file, and share the link with us?

Visit https://cloud.acrobat.com/send   , click Add Files>select the files from your Computer>select the file>Open>click Create Link, when the link has been generated, share it via private message.

To send a private message, hover the mouse over my name name, and select Message.

[brians54997802]

I tried to convert a different file that is 36 MB...same "conversion failure".  Sorry, I'm not allowed to share the file with you...

Thank you - I appreciate you trying to help!  I ended splitting the file up into 3 MB segments...not good!