Lightroom reading raw files [Unable to open Canon 5D Mark IV Raw files in Lightroom 6]

[ashleyf81056030]

Hello, I just purchased the canon 5d mark iv and my old light room wasn't reading the raw files. I now purchased Lightroom 6 and also down loaded the disk from my camera but it still won't ready the raw files

[ds art]

update to the latest version 6.7

New Camera Support in Lightroom CC (2015.7) / 6.7

• Apple iPad Pro 9.7″ (wifi and cellular)
• Apple iPhone 6s Plus
• Apple iPhone 6s
• Apple iPhone 7
• Apple iPhone 7 Plus
• Apple iPhone SE
• Canon EOS 5D Mark IV*
• Casio EX-ZR4000 (EX-ZR5000)
• GoPro HERO5 Black
• Hasselblad H6D-100c
• Nikon D3400
• Panasonic DMC-G8 (DMC-G80, DMC-G81, DMC-G85)
• Panasonic DMC-LX9 (DMC-LX10, DMC-LX15)

*Please note that we support the import and editing of jpegs, raw files and dual pixel raw files from this camera model.  We do not support any specific dual pixel raw functionality.  If you are planning to use Dual Pixel raw files, please read Limitations with Canon Dual Pixel raw files in Camera Raw and Lightroom.

[ashleyf81056030]

So I have to purchase creative cloud to use the Raw files in Lightroom?

[Bob Somrak]

No, you have to update to Lightroom 6.7.  You are probably using an earlier version of Lightroom 6.???

[John Waller]

No.

Update your perpetually licensed version 6.x to 6.7.

Adobe references to 6.7 mean the perpetually licensed version. References to CC 2015.7 mean the Cloud version.

[ashleyf81056030]

Thank u for your help.

I'm new to this so please bare with me. I currently have Lightroom 6 how do I update to 6.7?

[John Waller · Accepted solution]

In Lightroom, click Help > Updates.

If that doesn't work, download and update manually

Install Photoshop Lightroom