So i had some major issues with my mac book pro. I took it to a computer tech and they put all my files and saved Lightroom and Photoshop with all of my presets, actions and brushes to an external hard drive. My mac had to be restored to factory settings and had to be completely wiped and I also had a new hard drive installed.
My problem now is I cannot get all my files back on my mac from the external hard drive. I have five different sessions that i have to start editing asap!! Does anyone know how to get it back on my computer? Every time I try a error message pops up on my screen.
Every time I try a error message pops up on my screen.
Please quote the exact complete unedited word-for-word error message!
Reinstall the programs from a download or original CD/DVD disc then do all the updates, if needed, for the programs. Once that is all done copy over the presets and actions for both programs, placing them in the same folder structure, and of course all your images, from the external drive.
You can't just copy program files and expect them to run properly. They have to be INSTALLED properly to be registered with the OS.