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Shopify checkout getting "404 Error File not Found"

Community Beginner ,
Nov 06, 2016 Nov 06, 2016

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I built an e-commerce site, www.shoppitterpatter.com, and using Shopify for the shopping cart.  Everything was working perfectly and just recently starting getting an error when you add something to the cart and click "check out."

I have contacted Shopify and they said it sounds like a problem with the host.  I have contacted BlueHost and they say it seems to be a problem with the html created by Shopify.  I am really hoping someone can view the html and see if you see anything weird.  I'm not certain what I need to attach so I have attached a screen shot of the error and the code that creates the "Add to Cart" buttons.  Here is a link to the Muse file.

Add to cart html generated from Shopify:

<div data-embed_type="product" data-shop="pitter-patter-childrens-boutique.myshopify.com" data-product_name="Owl Appliqué Legging Set" data-product_handle="owl-applique-legging-set" data-has_image="false" data-display_size="compact" data-redirect_to="cart" data-buy_button_text="Add to cart" data-buy_button_out_of_stock_text="Out of Stock" data-buy_button_product_unavailable_text="Unavailable" data-button_background_color="fbff92" data-button_text_color="000000" data-product_modal="false" data-product_title_color="000000" data-next_page_button_text="Next page"></div>

<script type="text/javascript">

document.getElementById('ShopifyEmbedScript') || document.write('<script type="text/javascript" src="https://widgets.shopifyapps.com/assets/widgets/embed/client.js" id="ShopifyEmbedScript"><\/script>');

</script>

<noscript><a href="https://pitter-patter-childrens-boutique.myshopify.com/cart/26230043656:1" target="_blank">Buy Owl Appliqué Legging Set</a></noscript>

Screen Shot 2016-11-06 at 6.10.41 PM.png

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correct answers 1 Correct answer

Community Beginner , Nov 07, 2016 Nov 07, 2016

That's what I thought Sanjit_Das.  I have not had any issues uploading the site.  Everything, strangely, seems to be working fine now though.

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Community Beginner ,
Nov 06, 2016 Nov 06, 2016

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Hi elevatedVUE,

Can you please share the Muse file to identify the issue seperately ?

Thanks,

Suhasini

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Community Beginner ,
Nov 07, 2016 Nov 07, 2016

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I thought I provided a link to DropBox with the Muse file in it.

Dan

I apologize for any typos. Voice recognition may have been utilized in the content of this email.

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Community Beginner ,
Nov 07, 2016 Nov 07, 2016

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LEGEND ,
Nov 06, 2016 Nov 06, 2016

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elevatedVUE wrote:

I have contacted Shopify and they said it sounds like a problem with the host. I have contacted BlueHost and they say it seems to be a problem with the html created by Shopify.

Bluehost is a wordpress server... thats the underlining problem

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Community Beginner ,
Nov 07, 2016 Nov 07, 2016

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Is there a recommended hosting service for Muse sites?

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Adobe Employee ,
Nov 07, 2016 Nov 07, 2016

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There is no specific recommendation for hosting provider , you can host your site with any provider.

We have documentation on exporting sites to popular hosting providers:

  https://helpx.adobe.com/muse/using/uploading-site-third-party-hosting.html

Thanks,

Sanjit

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Community Beginner ,
Nov 07, 2016 Nov 07, 2016

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That's what I thought Sanjit_Das.  I have not had any issues uploading the site.  Everything, strangely, seems to be working fine now though.

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