Issues with sending for signature to multiple approvers

[RachelG1]

When I send a document for signature to multiple approvers, I only have the option to send one at a time. How do I change the settings to allow people to sign in any order?

I also have sent a couple of documents for approval and receive email notifications for a couple of the signers, but not all. The files are not appearing  in my File Lists as sent.

[sb116]

Hi Rhonda13485,

I tried to reproduce the same at my end and seems to be wowking well.

Please  refer to the links below and see if it helps:

How to get multiple signatures on a document | Adobe Acrobat DC tutorials

https://acrobatusers.com/tutorials/sending-documents-for-e-signature-to-multiple-signers

Let me know if you still face issues with it.

Thanks,

Supriya

[RachelG1 · Accepted solution]

Thank you Supriya. I was originally in Adobe Acrobat DC and not the Adobe document Cloud online. When I went to the site online I found all my records and had the ability to select how to send to multiple users.

Thanks again! Rhonda

[sb116]

Glad to know it worked for you.

Let me know if you need any other help.

Regards,

Supriya