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Cuda GPU "not available" ?

New Here ,
Nov 07, 2016 Nov 07, 2016

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Since upgrading to Premiere Pro 2017 I'm getting a warning that GPU acceleration is not available. Always managed to get Premiere to accept my NVIDIA GeForce GTX 670 in the past but stumped as to how to do this in 2017?

Also, wondering if I should consider upgrading this NVIDIA  graphics card and would welcome any suggestions. Current config:

  • Intel Core i7-3930K CPU @3.20GHz
  • 32 GB RAM
  • 64 bit Win 7

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LEGEND ,
Nov 07, 2016 Nov 07, 2016

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Run GPUSniffer.exe in a CMD window and show us what it says.

Here is my GTX 680 with CC 2017 on Windows 10

C:\Program Files\Adobe\Adobe Premiere Pro CC 2017>GPUSniffer.exe

--- OpenGL Info ---

Vendor: NVIDIA Corporation

Renderer: GeForce GTX 680/PCIe/SSE2

OpenGL Version: 2.1.2 NVIDIA 375.63 21.21.13.7563

GLSL Version: 1.20 NVIDIA via Cg compiler

Monitors: 1

Monitor 0 properties -

   Size: (0, 0, 1920, 1200)

   Max texture size: 16384

   Supports non-power of two: 1

   Shaders 444: 1

   Shaders 422: 1

   Shaders 420: 1

--- GPU Computation Info ---

Found 1 devices supporting GPU computation.

CUDA Device 0 -

   Name: GeForce GTX 680

   Vendor: NVIDIA

   Capability: 3

   Driver: 8

   Total Video Memory: 2048MB

C:\Program Files\Adobe\Adobe Premiere Pro CC 2017>

What version of driver are you using?

Above you can see my driver:  NVIDIA 375.63

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New Here ,
Nov 07, 2016 Nov 07, 2016

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Thanks much Bill. Looks like I made the mistake of trusting Windows to update the driver. When I went to NVidia's site directly I did discover that the driver was out of date. I updated to the latest version and that seems to have solved the issue.

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New Here ,
Nov 07, 2016 Nov 07, 2016

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A follow-up question if I may...

Is there a "sweet spot" with respect to how much improvement one can expect as they move up too higher-end graphic cards with more VRAM? I'd be willing to upgrade if I thought there would be an appreciable increase in performance.

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LEGEND ,
Nov 07, 2016 Nov 07, 2016

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Well it depends on your media and what effects aqd features you use.  Check your usage with GPU-Z and see how much GPU load you are typically seeing and check memory usage.  If you are using 4K media you probably would benefit from more video RAM.  I really like my new GTX 1060 SC 6GB  (EVGA 06G-P4-6163-KR) for around $260 is a great step up, It overclocks the Memory Clock easily and safely to get great CUDA performance.

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New Here ,
Nov 08, 2016 Nov 08, 2016

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So for your own workflow, if you went to something like the GTX 1080 which seems to cost over twice as much, how much do you think that would affect your overall processing performance-- all other factors being equal? I get the feeling, rightly or wrongly, that there's a point of diminishing returns if one keeps throwing $$$ higher end cards...

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LEGEND ,
Nov 08, 2016 Nov 08, 2016

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For your older CPU I would never think of a high-end GPU,  If I could afford a GTX 1080 I would be able to give you a positive answer, but I decided after testing one overclocked GTX 1060 that two $260 GPU's was a better than one $630 GTX 1080 SC.  It would not be one iota better.  How much GPU acceleration are you really using?  I only bought the second card as an "experimenter" to give factual answers to questions like yours.

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Community Beginner ,
Dec 01, 2016 Dec 01, 2016

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I figured it out. At least for me. I have an AMD R9 270X and an Intel Integrated Graphics. Turns out PP CC 2017 could initialize the Intel card. I realized that by using the GPUSniffer.exe. Then I simply went into my BIOS and disabled the Intel Graphics Card. And ta-daa, it worked. Hopefully it will be a solution for you guys, as well!

All the best!

ST

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