You are welcome, Bert.
You are right, an education in learning management systems
would be a great place to begin. A Google search for "learning
management system" should produce a wealth of links that might help
with an education in LMS. If it were me, I think I would gather as
much info on LMS as possible before even deciding what vehicle (CD,
Internet, etc.) you are going to use to deliver Captivate training
to your end-user.
The LMS world is rapidly expanding. It is also a relatively
new field, in that no one vendor has yet emerged as the "standard"
by which others are judged (such as has Adobe's "Photoshop", in the
field of image management) ... even scores "written" to the
end-users' local drive, as you originally suggested, could be
considered a limited form of Learning Management System.
There are so many hundreds or thousands of LMS available,
most with a specific purpose or industry in mind, that even a
cursory trial of each would be practically impossible. So it might
be better to first just look for "white papers" on the general
subject. That might help you to narrow your own list of what you
desire in a LMS, before beginning a detailed search for just the
"right" learning management system for your clients.
A LMS can be as simple as recording who opened a file on a
one-time basis, or as complex as the charting of complete career
advancement on a world-wide scale. Further, a LMS can be priced
from "free", to thousands of dollars per month or more. There is
much to learn, but I think you will be rewarded well for your
effort.
Best of luck!
Larry