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I took my computer to a technician in January (for another issue) and asked about the length of time it takes to open Indesign, and was told it was a software issue and they couldn't do anything.
It only takes this long if I've shut down or restarted my computer, not if I've just quit the programme.
I have posted on this forum before and it was suggested that I uninstall and reinstall Indesign - I did this but it didn't help
I was also told to restore the preferences which I did and it didn't help.
It was also suggested that I create a new user on my computer and try launching InDesign. I did this and Indesign only took 4 minutes to open.
So I'm not sure what to do now. What does this mean and what do I do to fix the problem using my own user?
This has been an issue for me for more than a year and it's very frustrating, I'd really appreciate some help.
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Did you uninstall InDesign via the Creative Cloud app, and did you run Adobe Cleaner before reinstalling InDesign?
Do you have any extra InDesign plug-ins or a font manager utility installed ?
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Yes I did uninstall via Creative Cloud and I followed instructions to do a clean uninstall, although didn't use Adobe Cleaner. What is that, and where is it?
I don't use any extra plug ins or a font manager utility
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It might be worth trying: Use the Creative Cloud Cleaner Tool to solve installation problems
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I have used the Creative Cloud Cleaner Tool now and it hasn't made any difference. I thought updating to 2017 might help, but the last time I shut down and reopened it took 26 minutes to open Indesign.
So still frustrating for me and such a waste of time.
Does anyone have any other suggestions?