Need to activate my creative cloud for a third time! (Because my computer crashed some weeks ago and deleted all programms)

[norae49121898]

Dear Sir/Madam

I downloaded the "Adobe Creative Cloud All Apps Student/Teacher Edition" (articlenr: 65268190) and installed it on my Computer PROWORX Experience. Because of an automatic update from Windows 10 These programs got deleted. I wasn't able to reinstall them and brought the Computer to a Company which fixed the Computer. But because they reinstalled the Adobe Cloud as well, I'm now unable to install it on my Laptop.

I'm asking you kindly for an advise how I could install Adobe for a third time (on my Laptop)

With Kind regards

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[John T Smith · Accepted solution]

Remove Cloud license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help

-also read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

Sign OUT of your Cloud account on computer A or B to be able to use on computer C

-via https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html