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Mobile Sync stopped working in Windows

Community Beginner ,
Nov 07, 2016 Nov 07, 2016

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Although LR indicates that it synching with mobile nothing is actually synching. There are several new pictures to download. If I open Preferences->Lightroom Mobile there is an Error under pending activity:

Database "C:\Users\vic\Pictures\Lightroom 4 Catalogue\VGK Photography Catalogue\VGK Photography Catalogue-2-2.lrcat": NOT NULL constraint failed: AgLibraryOzFavoriteIds.ozSpaceId

  Statement: INSERT OR REPLACE INTO AgLibraryOzFavoriteIds

  ( ozCatalogId, ozSpaceId, ozAssetId, ozFavoriteId, timestamp )

  VALUES( ?, ?, ?, ?, ? ) (error code 19)

How do I fix this!

I tried optimising the catalogue - no difference.

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correct answers 1 Correct answer

Adobe Employee , Nov 09, 2016 Nov 09, 2016

Could you try to remove the sync.lrdata file and restart Lr Desktop? This wouldre-sync the metadata from the server-side and fix youthe issue. let me know your result.

 

You can find the  sync.lrdata file here:

On Mac it's at /Users/<user>/Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata

On Win it would be at C:\Users\<user>\AppData\Local\Adobe\Lightroom\Caches\Sync Data\Sync.lrdata

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Adobe Employee ,
Nov 09, 2016 Nov 09, 2016

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Could you try to remove the sync.lrdata file and restart Lr Desktop? This wouldre-sync the metadata from the server-side and fix youthe issue. let me know your result.

 

You can find the  sync.lrdata file here:

On Mac it's at /Users/<user>/Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata

On Win it would be at C:\Users\<user>\AppData\Local\Adobe\Lightroom\Caches\Sync Data\Sync.lrdata

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New Here ,
Nov 21, 2016 Nov 21, 2016

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Great - just worked for me too. Thanks.

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Community Beginner ,
Nov 09, 2016 Nov 09, 2016

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Thanks gruele - that worked a treat.

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Adobe Employee ,
Nov 14, 2016 Nov 14, 2016

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Glad that it helped.

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