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From my new laptop (Windows 10), went to original email with download button and serial number.
Clicked download button, and received Status Report: Access Token Not Issued!
Checked all the FAQs and did not find anything. Suggestions!
Thanks!
Tom
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Check the plans and products section of your Adobe account online for a download link.
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No download link there. It shows my Adobe 10 purchase in May 2015, but no link of any kind for download. Only download link I can find is in the original purchase email, where there is a download link and the serial number. When I hit the download link,I get "HTTP Status 50000--Access Token Not Issued!"
I will try Adobe. Thanks, Ned!
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Since you have your serial key, you may just want to download the trial version of Presenter from the product page, Adobe Presenter 11-Create eLearning courses from PPT slides, and then apply your serial key as it installs.
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Moving to Adobe Presenter​