They aren't greyed out. There is a small circle like icon that just keeps spinning and the import option is not lite up. So I can't import it's not an option. It is as if themprogram is looking for the files by doesn't see them or something. It lets me create the catalog but doesn't go beyond that when I try to add the folder of images to the catalog.
My panel is on the left and it says devices, files. The correct folder with the wedding images is selected and the spinning icon is just below the highlighted folder. The spinning icon is also below at the bottom of the panel on the left with an arrow that says 0 photos/obytes . On the right of the bottom of that import panel is the import and cancel bottom and the import button is not highlighted. The cancel button is highlighted.
Clicking on copy does not seem to be an option. It is not highlighted . Add is the only option available . Can't get the screenshot to happen either . I took a picture of the screen .
Ok I am looking for the place to click on it. The current process I follow is:Create a catalog and name it.click on the folders + button and find the folder of images you want to add.then when they appear on the screen with checks click on import.( this is were it is not finding them or something is going wrong with this folder of images)They usually load and then I switch to the develop mode and edit the images.
At what point do I click on copy and where is that option ? I am just not seeing it.
I am not aware of a situation where you cannot click on COPY in the Import dialog box. So my next suggestion is to close Lightroom, then in your operating system, find your preference file, delete it or rename it, and then re-open Lightroom and see if the problem is gone. The location of the preference file is given in this document: Preference file and other file locations | Lightroom CC and 6
Where are the wedding images that you are trying to import? Are they on your hard drive of the memory card? Are you using the Import Add or Import Copy method?
The images are on an external hard. I made a second copy of them and even tried putting them on a different external hard drive . And it still let's me make a catalog, but when I try to add images to the folder it just spins and spins . I made another folder and just out a bery few of the images I. It and it let me import them. So I am adding images as I go. It's a hassle but at least I can get them in LR and work edit them.
I have tried creating a new catalog and moving the files to a new folder but still will not import.
"Will not import" please describe exactly what happens or doesn't happen, describe this in detail; please quote the complete exact unedited word-for-word error message.
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