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AE RAM preview is pixelated and sometimes doesn't work at all

Community Beginner ,
Nov 11, 2016 Nov 11, 2016

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This shows what I mean.

Capture.PNG

It's set to half the resolution, yet, it looks like something that has come out of an 8 bit machine. (The comp is 1080i)

PC specs: i7-4790K 4.00GHz, 16GB DDR3, GTX770 and it's all running on an SSD.

It's a completely new install of Windows and After Effects, (as I switched to another SSD). Any idea what could cause RAM preview to run so slow and buggy?

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correct answers 1 Correct answer

LEGEND , Nov 11, 2016 Nov 11, 2016

check your fast preview options

if adaptive resolution degrades your image too much, you can set it's preferences in the renderer options. in some cases you would want to set it to Off (final quality).

see if that works for you.

I would also try to purge the memory: edit->purge->all and see if the new preview image looks better.

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LEGEND ,
Nov 11, 2016 Nov 11, 2016

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about the pixelated view: check your preview panel settings. there is no RAM preview anymore, in the sense that there is no special designated keyboard shortcut to do that. you can set to preview your composition in any of the shortcuts with much flexibility. check your preview panel. this how I set mine for Numpad 0 - this how old RAM preview (prior to CC2015) worked

notice the resolution popup - when it's set to auto, it takes the information from the resolution popup of your composition. probably what you want.

if you have made a mess (it's easier to mess the preview panel than ever before) just click the reset button

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Community Beginner ,
Nov 11, 2016 Nov 11, 2016

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I didn't only mean the RAM preview. It's also when I look at every single frame, it's either pixelated or completely grayed out with the background.

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LEGEND ,
Nov 11, 2016 Nov 11, 2016

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check your fast preview options

if adaptive resolution degrades your image too much, you can set it's preferences in the renderer options. in some cases you would want to set it to Off (final quality).

see if that works for you.

I would also try to purge the memory: edit->purge->all and see if the new preview image looks better.

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Community Beginner ,
Nov 11, 2016 Nov 11, 2016

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Perfect! I've been struggeling with this for weeks! And Adobe's chat support wasn't able to help me and blamed my GPU. Thank you!

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LEGEND ,
Nov 11, 2016 Nov 11, 2016

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Great. guess it's the luck of the draw sometimes with support. I think they are much more helpful in installation problems than in interface or under the hood concepts in After effects.

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New Here ,
Mar 02, 2023 Mar 02, 2023

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Seven years later your response helped me so much! Thank you! 

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