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Reinstalled Windows, can't activate Lightroom

New Here ,
Nov 12, 2016 Nov 12, 2016

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I suppose it was my own fault for reinstalling Windows before de-authorizing the computer, but now my product key won't work for Lightroom 6.

I can be reached REMOVED and will provide my product key for de-authorization. Thanks!

[personal information removed per policy - https://forums.adobe.com/docs/DOC-3731]

[This is an open forum, not Adobe support, please do not post personal information]

[NEVER POST A SERIAL NUMBER IN AN OPEN FORUM !!!]

[Also never respond to a request for Skype information... Adobe does NOT use Skype]

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correct answers 1 Correct answer

Community Expert , Nov 12, 2016 Nov 12, 2016

how to deactivate https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

When you have a non-functioning computer and can't deactivate a serial number

Be sure to ONLY ask for activation support to adjust your activation count

Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990

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Community Expert ,
Nov 12, 2016 Nov 12, 2016

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how to deactivate https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

When you have a non-functioning computer and can't deactivate a serial number

Be sure to ONLY ask for activation support to adjust your activation count

Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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