Problem importing Mini DV tape into Premier Element 11

[Mike Manooch]

I have been using Premier Element 11 to import and edit my Mini DV tapes since Adobe in their wisdom removed this feature from PE-14 which I have.

The program has been running fine on Windows 10 until yesterday when Windows 10 updated itself.

I play the tapes in a Sony DHR-1000 deck but now when I try to access DV camera the program crashes and the following error message is displayed
" Adobe Premier Element 11 has stopped working. A problem caused the Program to stop working correctly. Windows will close the program"

I am now left with 7 years of memory on Mini DV tapes to edit.

The computer is home built and has been working fine and all drivers are up to date therefor I won't bore you with specs.

Any help, advice and guidance is greatly appreciated.

Mike 

[Steve Grisetti]

Do you have an nVidia or GeForce graphics card?

As you can see on our forum, the latest drivers are breaking programs, including Premiere Elements, left and right!

[Mike Manooch]

Yes, the Display Adaptor is NVIDIA GeForce GTX 970 but I don't remember updating its driver recently.

By the way the Motherboard is Gigabyte X99 USD5 WIFI, the processor is Intel Core i7-5820K and RAM memory is 32GB.

Mike

[Steve Grisetti]

Until nVidia fixes it, it might be best to roll back to driver 368.2.2

NVIDIA DRIVERS GeForce Game Ready Driver WHQL

[Mike Manooch]

I tried the suggested driver but it won't install stating that it is not compatible with the Application.

I even tried the driver that came with GeForce 970 Adaptor Disc and it won't install either.

My work around has been to capture the DV tapes in another application which has no problem with Windows 10 nor with NVIDIA driver

and using the clips in PE 11 for editing. I personally think that the problem lies with all the players in this Game!

Mike

[Mike Manooch]

Update:

I uninstalled PE 11 and installed it on another older computer with totally different hardware. The only thing common between the two computer is The Great Ultimate Windows 10 and I have the same problem.

I will attempt to go back to Windows 7.

Mike