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Unable to install Adobe Flash Player w/ Mac OS X 10.9.5

Community Beginner ,
Nov 12, 2016 Nov 12, 2016

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While I can easily download the required informational file from Adobe and can run the Installer when I attempt to run AdobeFlashPlayerInstaller_11_aih.dmg it consistently fails and instructs me to try again.  Incidentally, I have attempted the installation on several times on several different occasions without success.

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correct answers 1 Correct answer

Community Beginner , Nov 14, 2016 Nov 14, 2016

Hi Maria!  Thanks for the timely response.

Utilizing the link that you provided, I downloaded AdobeFlashPlayer_23_a_install.dmg and the installation worked perfectly.  Apparently I was inadvertently invoking an older version of the installer that I found in my Downloads folder.

Well done and thanks again!

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Adobe Employee ,
Nov 14, 2016 Nov 14, 2016

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Hi,

AdobeFlashPlayerInstaller_11_aih.dmg is a very old installer file that is no longer in use.  If you downloaded this recently, please provide the URL that you downloaded it from. Please go to https://get.adobe.com/flashplayer to download the latest, valid/usable, installer.

--

Maria

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Community Beginner ,
Nov 14, 2016 Nov 14, 2016

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Hi Maria!  Thanks for the timely response.

Utilizing the link that you provided, I downloaded AdobeFlashPlayer_23_a_install.dmg and the installation worked perfectly.  Apparently I was inadvertently invoking an older version of the installer that I found in my Downloads folder.

Well done and thanks again!

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Adobe Employee ,
Nov 14, 2016 Nov 14, 2016

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You're welcome.  The installers change constantly, so it's always a good idea to download the latest version, instead of using an old one.

--

Maria

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Community Beginner ,
Nov 14, 2016 Nov 14, 2016

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Maria:

My favorite Benjamin Franklin quote . . .

Good judgment comes from experience.

And where does experience come from?

Bad judgement!

Thanks again!

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