AE 2017 - crashes constantly - how to revert back to previous version.

[Product_Form]

how do i get back the stable version of AE 2015 - this is absolutely woefull from you Adobe - it seems the internet is exploding with how awful your update is

Can i get this version off my system and then go back to the previous version?

Windows 10 64bit

[Rick Gerard · Accepted solution]

You do it all from the Creative Cloud app. Just follow the tabs and drill down. You can download and install everything all the way back to CS6...

There are dozens of threads on this subject. I've posted these screenshots a bunch of times.

You can also uninstall directly from the CC app by clicking on the little gear icon:

[Product_Form]

ahhh thank you Rick you are a lifesaver - i have searched and could not find this info anywhere just lots of confusing ones - i have uninstalled 2017 of AE and Media Encoder as they were both unstable - shame on you Adobe where has your support systems gone? - wonder if i can bill Adobe for my unbillable hours lost to my clients?  

[Rick Gerard]

You just need to pay attention to the options when you install and never remove a working version in the middle of a project. Again, lots of threads on this.

[Product_Form]

and stable new releases would be a great idea too - i dont normally update software in the middle of a job - i had just finished one but then had to go back to do a minor tweek and it failed badly

[jamesb64720695]

I don't understand!!!

This is not what I have in my creative cloud... mine is an "Update" on the button... it's not an Install button like shown above... there's no dropdown to pick a version. if I click 'update' it just starts updating!

help!

this is INCREDIBLY frustrating. NICE JOB ADOBE. I cannot believe this absolute GARBAGE release!!!! I'm in the middle of major project for client and I can't get anywhere. crashes, and all sorts of stuff. this is crazy.

[Szalam]

jamesb64720695 wrote:

I don't understand!!!

This is not what I have in my creative cloud... mine is an "Update" on the button... it's not an Install button like shown above... there's no dropdown to pick a version. if I click 'update' it just starts updating!

help!

You are not going down far enough. You go to the filter section and pick older versions there and THEN go down and you get install buttons.

Now, if you have a button that says "update" for After Effects, there's probably an update that might fix the bugs you're experiencing.