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Lightroom not recognize my CR2

New Here ,
Nov 15, 2016 Nov 15, 2016

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Hi

I'm all day with that problem. I try to import my CR2 files to the Lightroom and it den's recognize them.

I push Import and than on a lefthand I look for the files and when I open folder the program doesn't see my files.

I check out and my camera Canon 5D mark II it spouse to be compatible with the last Lightroom.

I have downloaded Adobe dng conventer and I try to centert the file and later open it - but without any success.

I have like 800 files to work on them and I can't .

And yes I can open my photos in Photoshop and Camera Raw.

Help!!!!!

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correct answers 1 Correct answer

LEGEND , Nov 15, 2016 Nov 15, 2016

Open the Destination panel ("Destino") on the right hand side, make sure the folder selected there is a valid folder.

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LEGEND ,
Nov 15, 2016 Nov 15, 2016

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I try to import my CR2 files to the Lightroom and it den's recognize them.

Do you get an error message? If so, what does it say, word-for-word?

I push Import and than on a lefthand I look for the files and when I open folder the program doesn't see my files.

Could it be that you are looking in the wrong folder? Are the photos shown under "Previous Import"?

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New Here ,
Nov 15, 2016 Nov 15, 2016

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Hi!

Thanks for helping me.

There is no any error message, just empty black place, without saying anything. If I take a file and try to drop in still the same.

I thought that it could try to open from a wrong file but I copy it in to desktop.

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LEGEND ,
Nov 15, 2016 Nov 15, 2016

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Click on Previous Import, are the photos shown there?

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New Here ,
Nov 15, 2016 Nov 15, 2016

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Captura de pantalla 2016-11-15 a las 18.31.10.png

It's look like that.

I push import I enter to this window I look for my file and ... that is what I see

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LEGEND ,
Nov 15, 2016 Nov 15, 2016

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Open the Destination panel ("Destino") on the right hand side, make sure the folder selected there is a valid folder.

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New Here ,
Nov 15, 2016 Nov 15, 2016

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LATEST

Thanks sooooo much!!!!!

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New Here ,
Nov 15, 2016 Nov 15, 2016

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First I open Light room, than I create my new catalog

So I have this

Captura de pantalla 2016-11-15 a las 18.35.42.png

So than I go to IMPORT

or file / import photography and video

so I have this

Captura de pantalla 2016-11-15 a las 18.36.07.png

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