IndesignCC 2017 Crashing during Package. MacOS El Cap

[ItsDooba]

So this was a weird problem. I was trying to package several pieces for a job and every time I went to package it would get towards the end and crash.

I tried reinstalling InDesign, cleaning font caches, zapping P-Ram, repairing permissions, etc. Nothing worked.

In my troubleshooting, I then decided to copy everything locally, change the network from wifi to the hotspot on my phone and it miraculously worked! What could cause this? Would upgrading to Sierra provide a fix?

Many thanks in advance,

[Pragya Kandari]

Hi Chris,

Have you submitted the crash report to crash reporter(The Adobe's dialog that shows up if any Adobe's Application crashes).

If not, please submit the same.

Also, please share the crash log (The one you will see after InDesign crashes for you),  the file working on which it crashes and the screenshot of the InDesign Workspace you are using.

You can send them directly to me pkandari@adobe.com

Regards

Pragya Kandari

InDesign Engineering Team

[ItsDooba]

I've now sent you the requested items. Thanks.

[ItsDooba]

Just want to make sure you received the files that I sent. This is a frustrating issue.

[ItsDooba]

It's been a month and a half and I'm still dealing with this. Is there anything you can suggest that I can try?

[Geоrge]

Try to save indd to idml, open this idml save as indd and than do package from new indd.

[ItsDooba]

I tried this as well... Same result.

[ItsDooba]

Just upgraded to MacOS 10.12.2 and having the same issue.

[ShaneH]

Mine is doing the same with the same operating system. And this is just one of a handful of separate posts on this topic.