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My PDF looks different in Acrobat DC vs Acrobat Reader and Mac Preview

Community Beginner ,
Nov 10, 2016 Nov 10, 2016

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It's been few days that when I export my PDFs from InDesign, the file look different in Acrobat DC. They look fine in Mac Preview or Acrobat Reader. The problem is, some colours disappear from the screen. Even when I check the channels on Production > Output Preview there is nothing in the file. As mentioned, everything look similar to InDesign. There is no spot or RGB to conflict the channels. Also, all layers are active.

My InDesign is CC 2015 build 11.4.1.102 - I've also tried InDesign CC 2014

My Acrobat is Pro DC 2015.020.20042

The colour profile on export are either sRGB IEC... and US Web Coated (SWOP) V2 - both the very same result.

I am pretty sure there is nothing wrong with the PDF as the print sample look ok. What ever it is, Acrobat DC's fault!

Please help if you have any idea or similar situation.

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Edit and convert PDFs

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correct answers 1 Correct answer

Community Expert , Nov 16, 2016 Nov 16, 2016

Just the screenshots don't explain why it's happening, I was looking for the actual PDF file. However, seeing your screenshots triggered one other idea: It's possible that you accidentally activated color changes via the accessibility settings. To verify that, open up Acrobat's preferences, then go to the Accessibility category and make sure that "Replace Document Colors" is not turned on.

If this does not help, and you are willing to share the actual PDF document, use these instructions to shar

...

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Community Expert ,
Nov 11, 2016 Nov 11, 2016

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The first thing I would check is if overprint preview is active. You can do this in Acrobat's Preferences, then go to the "Page Display" category in the list on the left and check the setting for "Overprint preview". Change this setting and see if you get the same output as with Adobe Reader and Preview.

2016-11-11_07-51-01.png

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Community Beginner ,
Nov 15, 2016 Nov 15, 2016

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Thanks for your reply Karl. The problem is, the objects/colours that are disappearing are not overprinted!

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Community Expert ,
Nov 15, 2016 Nov 15, 2016

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Would you be able to share a sample file that shows this problem?

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Community Beginner ,
Nov 15, 2016 Nov 15, 2016

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Sure. Here we are the screen grabs of the very same file:

Screen-Shot-2016-11-16-at-9.37.28-AM.jpg

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Community Expert ,
Nov 16, 2016 Nov 16, 2016

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Just the screenshots don't explain why it's happening, I was looking for the actual PDF file. However, seeing your screenshots triggered one other idea: It's possible that you accidentally activated color changes via the accessibility settings. To verify that, open up Acrobat's preferences, then go to the Accessibility category and make sure that "Replace Document Colors" is not turned on.

If this does not help, and you are willing to share the actual PDF document, use these instructions to share a link to your document: Share Documents via Adobe's Document Cloud - KHKonsulting LLC

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Community Beginner ,
Nov 16, 2016 Nov 16, 2016

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Karl,.... it was ON!!!!

THANK YOU!

I don't know how it turned on, but the problem is solved.

I do appreciate your time and help.

Maybe I need to brush up my Acrobat knowledge...

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New Here ,
Mar 26, 2017 Mar 26, 2017

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I have a (similar?) question.  I previouslyt had Adobe Pro 9.0 which produced documents that looked great, a better layout than in Adobe Reader I thought.  However, now I have DC which produces PDFs that look much like those in Reader...with a menu on the right "Create PDF, Edit PDF, Export PDF" etc and a Reader-like toolbar at the top that doesn't look at all like the 9.0 Pro toolbar.  Am I missing something in settings?

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Community Expert ,
Mar 26, 2017 Mar 26, 2017

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What you see is part of the software, not the PDF document.

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