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Muse CC 2017 on my Macbook don't start

New Here ,
Nov 17, 2016 Nov 17, 2016

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Hi,

after fresh install Muse CC 2017 on my Macbook (early 2016 - OS Sierra) - Muse don't start. I see the start screen and then follows a error message. What can I do?

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correct answers 1 Correct answer

LEGEND , Nov 18, 2016 Nov 18, 2016

This is an issue, which will be fixed soon.

Until then try the following: Start Muse and immediately klick onto your desktop, or another window or application, to take Muse out of focus. Now it should start.

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Adobe Employee ,
Nov 18, 2016 Nov 18, 2016

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Hi,

What is the error message?

Is it the same issue reported on Re: Muse Loading Error #3125

Thanks

Kratika

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New Here ,
Nov 18, 2016 Nov 18, 2016

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no, I send you a screenshotscreenshot-muse-error.png

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Adobe Employee ,
Nov 18, 2016 Nov 18, 2016

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Hi,

This issue is fixed in Muse prerelease Adobe Muse Private Beta Program

Thanks

Kratika

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LEGEND ,
Nov 18, 2016 Nov 18, 2016

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This is an issue, which will be fixed soon.

Until then try the following: Start Muse and immediately klick onto your desktop, or another window or application, to take Muse out of focus. Now it should start.

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New Here ,
Nov 18, 2016 Nov 18, 2016

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hey 🙂 thanks - thats runs, my Muse start now. I click on the Background while Muse starts and the Wonder comes true 🙂

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Adobe Employee ,
Nov 18, 2016 Nov 18, 2016

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Hi Steffen,

This issue is fixed in latest beta .please download it from Adobe Muse Private Beta Program

Thanks

Kratika

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New Here ,
Nov 18, 2016 Nov 18, 2016

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Hi Kratika,

thank you but I wait on the stable version. Betas are only for Freaks not for me. 🙂

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Adobe Employee ,
Dec 15, 2016 Dec 15, 2016

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Hi,

Can you update to the latest version of Muse released today, and let us know if you are still facing this issue?

Thanks

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New Here ,
Jan 19, 2017 Jan 19, 2017

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LATEST

Thank you, all is fine. Muse starts now correctly. Sorry for the late answer...

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