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Hello,
I re-installed AE and PP to change language, and now I cannnot open neither of them. I tried the recommended things, like re-installing, updating, etc. and they did not work.
I have Nvidia Geforce GTX graphics card and I think it causes some problems that I cannot figure out. I installed AE & PP 4-5 months ago and I had the same crashing problem. Then I updated my Nvidia driver , it solved the problem. But now, I updated everything and still cannot open. I am on Windows 8.1, Gigabyte P25w laptop.
I hope someone can help me.
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What kind of error message do you get when it crashes?
Do earlier versions of the software work?
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Just an empty little box appears. I tried to install it from the website, not from CC , still got the same empty box. AE and PP used to work on my Gigabyte P25w laptop, I re-installed them to change language, and they stopped working.