I bought Adobe PremierElements 15 for a month ago from Scandinavian Photo at Gothenburg in Sweden.

[Ug_Svensson]

I got some problem when I have to burn my Movie to Blu-Ray. I do not got anything on the disk, tray different way even to burn to DVD

Write to Adobe in Sweden about that, they may not have any solution. As I understand they send my question to you.

Now I have got very meny mail form Adobe how I have to go round my problem. I am very thaksfull for that hope yopu may tell them all I have now find the solution.

Do not know anything about ISO file which I got when i burn to my disc. After lerning from many of your mail I got. Copy my ( empty disc) to my computer, there I find my ready Movie. Than I want to burn from the computer file to a new disc that i can use on a recorder to TV. Even that make problem, could export my computer file

but burn not exepted to the Blu-ray, tray to install using my dator mouse and that work. I been able to burn my Movie and learn something new about the ISO file.

Sorry I do not are that good in your language, hope you under stand my story.

Thanks very much for the many suggestion I receive from you.

Kind regard,

Ulf Svensson.

[Bill Sprague · Accepted solution]

Ulf,

Before I attempt to answer, I want to say I've enjoy visits to your country.  I can't speak any language but American English.  Your countrymen always politely accommodate my language for me!

DVD and Blu-Ray burners should work.  Unfortunately they sometimes don't because of conflicts in drivers, operating systems and programs. 

When the ordinary routine does not work, a common procedure is to use the free program ImgBurn.  (  http://www.imgburn.com/ ).  Use Premiere Elements to make the ISO file on your computer and then ImgBurn to make the disc.

Please give it a try!

Bill