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Hi,
when i open up my LR is freeze and non responding. I uninstall the LR and tried to install back via cloud. Since 2 days ago i have getting the same error as it cant even go to 1% when updating or installing LR.
The error i got is
"update failed"
error on temporary file location. if the problem persist contact customer support. (-70)
Can somebody help me.
Reza
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Download LR6.0 as well as the latest update 6.7 from here and install 6.0 first and then the update to 6.7: Install Photoshop Lightroom
When LR freezes again, try to deactivate the GPU acceleration: Adobe Lightroom GPU Troubleshooting and FAQ
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Thanx will try this later..
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What kind of computer are you using and what operating system.
If a Mac did you recently upgrade the OS to Sierra?
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im using win 10.. before this it was working fine. after win 10 auto update then ONLY my LR affected
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Then it has something to do with the Win 10 update. More than likely a permissions problem. The update changed the folder/file permissions on a folder LR uses to either store or apply the update. This is going to be more of a problem in the future as both Windows and OS X get more restrictive in permissions to try and keep the users safe.
Check your Username folder, C:\Users\YourUserName, to see if you have, your username has, Full Control and make sure it is apply to child objects.
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im still unable to rectify the problem. do u know how to cancel the plan as i have subscribe the 1 year plan for LR. Need to cancel it .. damn tried everything already.
Thank you.
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Please let us know the status and what you tried.
- Successful Reinstall ?
- Deactivated GPU ?
- What exactly and when does it stop working ?
- Any messages ?