Update to AE CC 2017 causing "Can't import file "Bad TV 2 - old.fx": unsupported filetype or extension?

[Rob Ainscough]

After updating to AE CC 2017 ...

Steps to reproduce:

1.  New Project (4K 29.97 fps)

2.  Drag drop a PNG formatted image into AE

3.  Drag the PNG into the Timeline

4.  Menu | Animation | Browse Presets - this brings up Bridge CC 2017

5.  In Bridge CC 2017 navigate ... Presets | Image - Special Effects

6.  Double click the "Bad TV 2 - old.ffx"  (also tried "Place in Adobe After Effects CC 2017)

This will generate the error "Can't import file ... unsupported filetype ..." and will resize my AE Window and spread it partially across my 2nd monitor (I have a 3 monitor system).  My AE main window is "normally" set to full screen on my center monitor.

Running Windows 10 64bit.

Any thoughts?

Cheers, Rob.

[Roei Tzoref · Accepted solution]

I find that Bridge is not functioning well for some time now. you don't have to use it to access presets. just choose the preset you want from the effects & presets panel and be done with it.

[Javafutter]

Thank you so much for that suggestion! You just saved me an hour of trying to figure this out. Wonder why it's not working with the new After Effects 2017?

You have done a good deed this day.

[Roei Tzoref]

you're welcome. it's probably a bug but guess nobody is really using bridge in the latest versions otherwise can't figure out why isn't this fixed yet.

[adamt39095978]

I have the Same issue,

one work around for me was to; right click on the preset and go to place in After effects cc 2017

[adamt39095978]

No problem, I know it drove me nuts the other day

[jackthegiantslayer]

Same thing here, it just makes me wonder, does anyone at Adobe actually thoroughly go through all these moving parts? How does a bug this glaring continue to persist?

[thomas-at2]

I can just confirm that this bug is still a thing. The proposed workaround also worked for me. Thx alot!