Request for username and password when opening InDesign

[dougpuzzco]

Two things happened when I tried to use InDesign today (CS6, Win10, been using this version for several years).

When InDesign opens I get a message from Windows Security saying:

InDesign.exe

The server www.automatication.com is asking for your user name and password. The server reports that it is from Restricted.

Warning: your user name and password will be sent using basic authentication on a connection that isn't secure.

If I think 'hmm, this looks dodgy' and cancel, when I go into InDesign I can no longer click and drag anything on a page.

Other people have put up posts with the latter problem, and the suggested solution is to delete the preferences.

I've done that, it made no difference, I can still only move things by using arrows, not cursor.

Is the message I'm getting is from Adobe, or something malicious.

It seems odd that I can't find any mention anywhere of someone having the same problem.

I may be unusual, but I'm sure I'm not unique.

[Marie_D]

I've received exactly the same message this morning when opening CS6 in Windows 7

[BobLevine]

Do you have any automatication plugins?

Multi find change perhaps?

[Marie_D]

Yes, Bob. I have the Multi-Find change plug-in installed in CS5.5 and CS6. I am also getting the same 'user name and password' message when opening CS5.5 and when attempting to log onto Automatication website.

Thanks

[BobLevine]

Let me see what I can find out.

[dougpuzzco]

So I had two completely unrelated things happen at the same time?

If I ignore the login request I still have the second problem, of not being able to drag items on a page. They do move, slightly, but as if being moved by arrow keys - very, very slowly.

I read about others having this problem and the solution was to delete the prefs. I've done this without it making a difference.

I also installed all recent updates as that seemed to have helped others, but again without it making a difference.

Any other ideas?

[imartinho]

Hackers have targetted our website last night and we have decided to quarantine the website.

Multi-Find/Change displays a dialog asking for a username and password because we have restricted the access to the website.

Multi-Find/Change only uses the website to figure out if there is a new update available.

Please ignore the 'login' dialog that's displayed in InDesign or InCopy, by clicking on the "Cancel" button.

Thanks

[BobLevine]

Thanks, Martinho!