CC InDesign Not Responding Upon Open

[kierstenamelia]

I recently had this issue occur with Illustrator, too, which leads me to believe this is a common problem. Unfortunately I can't remember the solve that the support chat provided!

Anyway — when I try to open InDesign on my Mac, it times out and I have to force quit. I don't even get the dialogue window that it typically shows as it loads...the icon just bounces and doesn't stop until I force quit. It's driving me crazy! I have some work I need to do and Adobe support isn't available right now.

I've got the most up-to-date version installed, logged in and out of CC, and restarted my computer. No dice. Please help!

[kglad]

reset your preferences -   https://forums.adobe.com/thread/526990

[Sheena Kaul]

Moving to InDesign​

[Steve Werner]

Exactly what version of InDesign CC are you using? What operating system? Have you reset your preferences as suggested above?

[kierstenamelia · Accepted solution]

I reset my read / write permissions and that seems to have taken care of it. Thanks all!