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Problem with downloading Lightroom via CD

New Here ,
Nov 21, 2016 Nov 21, 2016

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Today I've bought Adobe Photoshop Lightroom 6 for my Windows PC. The local store https://www.digitec.ch/de/Information/ContactInformation had only CD's left, so i took a via CD download version. And this appeared http://www.youscreen.de/axowsapwn71.jpg .

I don't really know where the problem comes from, if it's the store's or adobe's problem or even mine. I have this DVD-reader Samsung SE-208GB Slim (DVD) - Externes optisches Laufwerk - digitec Thanks for your help

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correct answers 1 Correct answer

LEGEND , Nov 21, 2016 Nov 21, 2016

Try the Adobe download from the link below – Windows installer 744mb

https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

If the installation is successful you can validate the product with the serial number from your purchase.

Then update by downloading the LR6.7 file.

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LEGEND ,
Nov 21, 2016 Nov 21, 2016

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Try the Adobe download from the link below – Windows installer 744mb

https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

If the installation is successful you can validate the product with the serial number from your purchase.

Then update by downloading the LR6.7 file.

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New Here ,
Nov 21, 2016 Nov 21, 2016

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It worked! Thanks very much.

Should I report the issue to my store?

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LEGEND ,
Nov 21, 2016 Nov 21, 2016

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Yes it may help them to improve the delivery in future.

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