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mercury playback engine software only

Participant ,
Nov 17, 2016 Nov 17, 2016

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Hi.

first i apologize for spelling mistakes, English is not my mother language and i don't wanna open dictionary for every word.

since version 12.3 i have problems with my cards (gtx 970 and gtx 760 on diffrenet computers).

I am tired of asking for salutions, since i tried almost every thing and didn't find one.
i can only work on the newest versions of premiere if i set the app to this mode: mercury playback engine software only, insted of mercury playback engine GPU (cuda).

my question is - what's the difference between the two.

uri.

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Enthusiast ,
Nov 17, 2016 Nov 17, 2016

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GPU vs CPU? What is GPU Computing? | NVIDIA

Read this to know more about whats the difference

did you tried to update or roll back your Video card drivers ?

Muhannad,

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Participant ,
Nov 17, 2016 Nov 17, 2016

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Thank you!
i tried, but it didn't work out.

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Community Expert ,
Nov 17, 2016 Nov 17, 2016

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Difference between MPE hardware and software in Premiere Pro:

CUDA, Mercury Playback Engine, and Adobe Premiere Pro « Premiere Pro work area

Moving to Hardware forum to get better help.

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LEGEND ,
Nov 17, 2016 Nov 17, 2016

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Run the Adobe program "GPUSniffer.exe" in a CMD window and send us a copy

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Participant ,
Nov 18, 2016 Nov 18, 2016

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gpusniffer.jpg

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Community Beginner ,
Nov 18, 2016 Nov 18, 2016

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Test to update the drivers of the video card

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Participant ,
Nov 19, 2016 Nov 19, 2016

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They are updated to the latest version.

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Community Expert ,
Nov 19, 2016 Nov 19, 2016

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Many people expect big boost in export times.

but it all depends on what is happening during that export.

Encoding is not one of them.

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Explorer ,
Nov 19, 2016 Nov 19, 2016

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Make sure you search for and install updates directly from the card vendor. Don't trust Windows when it says the drivers are the most current.

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LEGEND ,
Nov 19, 2016 Nov 19, 2016

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Actually, not the card vendor (which may still have an outdated driver as its latest driver), and certainly not Windows Update (whose driver may not support GPGPU functions at all). The OP will have to obtain the drivers directly from NVidia itself.

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Explorer ,
Nov 22, 2016 Nov 22, 2016

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LATEST

>>The OP will have to obtain the drivers directly from NVidia itself.

Yep, that's what I was referring to but I get your point. Vendor could be any retailer.

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Participant ,
Nov 19, 2016 Nov 19, 2016

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I use Nvidia experience to update my cards, they are always updated.

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