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I have Windows 10 (upgraded from 8.1) and Premiere Elements 13 was running perfectly until a few weeks ago. I tried running it today, but it crashes on startup, on the splash screen.
I have uninstalled and reinstalled everything, but it is still crashing. I checked the logs and there is nothing there.
Does anyone have an idea what I should do to run it again?
Just to let you know that nVidia has just released a new driver (376.09) that made Premiere work again on my PC
I hope it solves the problem for you as well.
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Do you have an nVidia or GeForce graphics card? The drivers they've released over the past couple of weeks is "breaking" programs left and right, including Premiere Elements.
Some people claim that the driver on the nVidia site that was released in the past day or two fixes things. Others have had to roll back the driver a couple of weeks.
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Same problem here and I second that. It started happening after a drive update either last week or the week before.
Current driver: 375.70 released 10/27/16
I've reinstalled both Premiere and Drivers.
What version is everyone rolling back to that get's it working again?
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That's the same driver I'm currently using too.
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Confirm it is the driver
Nvidia advise to roll back to 368.22, I have done this and it works!!!
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Wait for Adobe to get around to a fix or tells everyone to just pay them for version 15+ (called a shake-down in South Brooklyn)
Good Day, Citizen
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lmao. It's such a pain in the ass to reinstall the old driver in order to edit videos, and then reinstall the most recent driver to play my games. This needs to get fixed ASAP
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Absolutely. I need the newer drivers in order to play some games on m PC, so I can't afford to run an old driver.
The most disturbing fact is that the only software that stopped working is Adobe Premiere - all the others work flawlessly. I don't know if they are simply ignoring the problem in order to force people to buy the newest Premiere version, but I simply refuse to do so, until they fix this issue (If they don't, Elements 13 will be my last purchase from Adobe).
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rlro wrote:
but I simply refuse to do so, until they fix this issue (If they don't, Elements 13 will be my last purchase from Adobe).
It's not Adobe that is causing it, it's Nvidia's update that is causing it.
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Just to let you know that nVidia has just released a new driver (376.09) that made Premiere work again on my PC
I hope it solves the problem for you as well.