• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Syncing problems

New Here ,
Nov 23, 2016 Nov 23, 2016

Copy link to clipboard

Copied

I bought an ebook that needs to be opened with ADE.

The book works fine on my computer, but it won't sync with my phone. It can't find the book that I'm using on the computer and I need it to sync rather than having two versions of the book.

Details:

- I have a Mac

- On my computer it is connected to my email account

- On my Iphone it is connected to the same email account

- The toggle to sync is on.

- On my online account it says that there are no devices connected to my email

- There are no error messages

- The programme on the devices work fine independently.

Please advise! I contacted Adobe Chat services and they said they were unable to help me, so I'm reaching out here now.

Alternatively, if anybody can tell me how I can open the ebook (DRM though) on Ibooks that is alternatively appreciated.

Views

140

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation