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I am quite frustrated. Please can someone please help me. I have CC app not recognizing my CC 2017 apps are up-to-date.. I have CC 2017 installed on all of my apps. I cannot un-install CC APP since it knows I have apps needed that app and so I trashed the folders and then re-installed CC app multiple times. Rebooted multiple times. Open the app and selected the UPDATE under the help menu. I change the language of the install. Nothing works. Ironically CC APP senses my apps are open if I try to update (while they are in the open state) and yet does not recognize that they are up-to-date. It goes to update them, moves the app out of the UPDATE list area down into the INSTALLED area but after 2 seconds, it moves the app back to "UPDATE" section and applies the UPDATE button to it once again. Any other suggestion is greatly appreciated. I am on a MAC OS.
I was trying to get the CC app to work and so re-installed every app and it hung on one app install. So I killed the app and re-started it and now it just has the SPINNING wheel when I click on the APPS tab. Any suggestions?
Try running the Creative Cloud Cleaner Tool to wipe everything off your computer and start over. Use the Creative Cloud Cleaner Tool to solve installation problems
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Try running the Creative Cloud Cleaner Tool to wipe everything off your computer and start over. Use the Creative Cloud Cleaner Tool to solve installation problems
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Thank you I will try after I am finished with this one job. Too afraid to do this in the middle of this job.