i can not sync my Fotolia account with Adobe stock

[rawasdap24201942]

hi there
I having a problem. I am trying to set up Adobe Stock and I am a Fotolia Contributor but i can not sync my account on your step.

pls help

thx

Neng

[Sheena Kaul]

Hi,

What is the error that you get?

If there is a screenshot, please post the same.

Regards,

Sheena

[kurniah37919438]

Hello Sheena

I had problem syncing my fotolia account with my adobe Stock. I also get same error all the time. It said "Your credentials could not be authenticated. Please try again."

Can you help me please?

[MatHayward · Accepted solution]

You don't have a valid Fotolia account to sync with. Your Adobe Stock contributor account was created long after we stopped accepting new Fotolia contributors.

Your approved content (currently 2 files) is automatically available for sale at Fotolia and all payments on sales originating at Fotolia are paid into your Adobe Stock Contributor account.

You are all set.

-Mat

[anas12670208]

hi. i have the same problem with syncing and because of this i can not access the credits i had on fotolia . pleas ehelp