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Adobe Premiere Elements 12 doesnt start

New Here ,
Nov 27, 2016 Nov 27, 2016

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Hello guys

I cant start my Adobe Premiere Elements 12! There appears an error message and only thing i can do is to close it. I actualized all drivers and deinstalled/installed it 3 times but nothing is working. The programm worked before, but i dont know at what point it changed.

thanks for helping

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correct answers 1 Correct answer

Community Expert , Nov 27, 2016 Nov 27, 2016

Bob is right. Especially if you have an nVidia graphics card.

nVidia released several recent drivers that has "broken" several programs, including Premiere Elements.

Driver 368.2.2 is the last driver that actually worked with the program.

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Community Expert ,
Nov 27, 2016 Nov 27, 2016

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Try rolling back the video driver until you find one that works.

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Community Expert ,
Nov 27, 2016 Nov 27, 2016

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Bob is right. Especially if you have an nVidia graphics card.

nVidia released several recent drivers that has "broken" several programs, including Premiere Elements.

Driver 368.2.2 is the last driver that actually worked with the program.

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New Here ,
Nov 29, 2016 Nov 29, 2016

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Thank you very much for the quick and exact answer

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New Here ,
Nov 29, 2016 Nov 29, 2016

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I have the same problem, but after choosing Driver in the device manager, the Roll-back option button is greyed-out and will not allow me to roll back.

I tried a system restore, but that didn't work either.

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New Here ,
Nov 29, 2016 Nov 29, 2016

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This issue was fixed in NVidia driver 376.09 released on November 28.

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New Here ,
Nov 29, 2016 Nov 29, 2016

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Great news!

Although I've just downgraded my nVidea driver to 344 and that solved the issue.

I'll wait to see in this forum if 376 stands the test of time.

Cheers

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